How do I become a Kin North stockist?
Some our our products have been designed with wholesale in mind. Specifically, our own branded incense. Please complete our wholesale application here and we will be in touch!
What are my shipping options?
Australian Shipping is free for all orders over $79. For more shipping and tracking details, please visit our shipping and returns page.
What is your exchange and return policy?
For all exchange and return policy questions, please visit our shipping and returns page.
What do I do if I received a defective order?
If you have received a faulty or damaged item at the time of delivery, please email us at email@example.com with details or your order and photographic evidence within 24 hours of receipt. Replacement will be at our discretion and may not be offered if we believe your claim is false.
Where are you located? Where do your events take place?
We are located in Melbourne, AUS and most events take place here, with retreats further afield. Stay connected as we have plans to expand our events to other cities in Australia and beyond.
Do you refund workshop and event tickets?
If we cancel an event you will be offered a refund or the option to use your ticket at a later date. Due to the nature of our events and the coordination that goes into creating them, we are unable to provide refunds. You are welcome to transfer your ticket to a friend.